Refund Policy
When are refunds applicable?
- Refunds apply only when a group purchase does not complete because one or more participants fail to pay.
- Only the users who successfully paid will receive a refund.
How to request a refund?
- Email us at srijan@picapool.com with your Order ID, registered mobile number, and a short explanation.
- You may also call us directly at +91 8917602924.
How fast will I get my refund?
- We process refunds within 1 business day after verifying the request.
- If not received within 24 hours, reach out to us immediately.
How will the refund be processed?
- We only accept payments via UPI (Google Pay, PhonePe, Paytm, etc.).
- Refunds are issued to the same UPI ID used during payment.
Need help?
- We're here to help ensure a smooth experience. Just drop us a message at srijan@picapool.com.
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